Return Policy

We take pride in our quality products and services and we value our relationship with you. If at any time you feel our products do not meet your needs please return the item by following our e-commerce return policy within the applicable 7 day period.

How to Return a Product Purchased from gtek.lk

  • No returns will be accepted without a prior notice to us.
  • A Return Authorization may be requested up to 7 days from the invoice date.
  • To secure the appropriate return authorization information contact us via email at returns@gtek.lk
  • Returns and refunds are only accepted for items purchased via our online store.
  • Items must be returned in its original condition and including the original packaging
  • Invoice and the warranty card should be presented with the item.
  • Shipping and handling charges are not refundable and are paid by you. The customer is responsible for all shipping charges
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